Annex to the ActAnnex I - high-criticality sector
Competent CSIRTNational Cyber Security Centre (NCSC-HR)
Sectoral authorityHAKOM for electronic communications
The measures that carry most of the work in this sector
07Access control
A managed service provider has access to its clients' systems - a compromise multiplies.
08Supply chain
You are somebody's supply chain. Your clients' measure 8 imposes requirements on you, contractually.
09Development and maintenance
Separated environments and change management are decisive when one change affects several clients.
11Incident handling
For some digital providers special significance rules apply under Implementing Regulation (EU) 2024/2690.
What we most often find
- Shared administrator accounts across several clients
- Remote management tools without multi-factor authentication
- No network-level separation of client environments
- Contracts with no defined incident notification deadline towards the client
Check for yourself
Tri alata koja rade u pregledniku, bez registracije:
Entity categorisation check
Incident reporting deadline calculator
Readiness check against the 13 measures
Not sure where you stand?
Half an hour of conversation, with no obligation. By the end you know what needs doing and in what order.